Symbian-Guru has published a well thought out piece called Why Nokia Struggles With Services, and boy does it struggle sometimes…
“Yesterday I caught a great post from Ewan Spence about the second failing of N-Gage, and what it really means to Nokia’s whole services strategy. Ewan was able to look at the bigger picture and see that N-Gage has (twice) suffered a similar fate to other Nokia services, and it’s something that Nokia really needs to work on. Basically, they launch things with an awesome initial vision, and do great at that. Unfortunately, after a few maintenance releases/updates, they move on to something else.
While at first this would seem to be limited to just Nokia’s services, it’s clear to me that this also plagues their device lineup. Given that Nokia is a phone manufacturer first, it’s no surprise that they’ve carried on handset manufacturing norms into their services execution. And that, my friends, is why Nokia continually struggles with its services offerings…”
