Comments on: Do smartphones make us too contactable? http://www.pda-247.com/wordpress/2010/03/do-smartphones-make-us-too-contactable/ Intelligent Mobile Discussion Mon, 23 May 2011 18:43:26 +0000 hourly 1 http://wordpress.org/?v=3.1.1 By: vboelema http://www.pda-247.com/wordpress/2010/03/do-smartphones-make-us-too-contactable/#comment-9928 vboelema Fri, 05 Mar 2010 13:44:58 +0000 http://www.pda-247.com/wordpress/?p=12134#comment-9928 I just not that popular! I just not that popular!

]]> By: Shaun http://www.pda-247.com/wordpress/2010/03/do-smartphones-make-us-too-contactable/#comment-9926 Shaun Fri, 05 Mar 2010 10:31:53 +0000 http://www.pda-247.com/wordpress/?p=12134#comment-9926 I wrote it Wednesday. I try to be a couple of days ahead. I wrote it Wednesday. I try to be a couple of days ahead.

]]> By: Veltror http://www.pda-247.com/wordpress/2010/03/do-smartphones-make-us-too-contactable/#comment-9925 Veltror Fri, 05 Mar 2010 09:47:13 +0000 http://www.pda-247.com/wordpress/?p=12134#comment-9925 So this article written after my comment about the BB? Bene... So this article written after my comment about the BB?

Bene…

]]> By: statto http://www.pda-247.com/wordpress/2010/03/do-smartphones-make-us-too-contactable/#comment-9923 statto Fri, 05 Mar 2010 08:47:18 +0000 http://www.pda-247.com/wordpress/?p=12134#comment-9923 Just to provide an example re the 2nd para of my earlier post - I have a Team Leader who's generally acknowledged to be a "nice" person. They are also very knowledgable. She keeps complaining that she's always being interrupted because people ask her for things. The reason this happens, is becase she's there and visible and doesn't say "no". So people find it easier to ask her than find the info/answers themselves. She's changing her approach, learning to say no, people are getting the message and she's getting interrupted less and can concentrate on the things I need her to. I know it's not particularly related to a mobile device, but to me, the principle is much the same. Just to provide an example re the 2nd para of my earlier post – I have a Team Leader who’s generally acknowledged to be a “nice” person. They are also very knowledgable. She keeps complaining that she’s always being interrupted because people ask her for things.

The reason this happens, is becase she’s there and visible and doesn’t say “no”. So people find it easier to ask her than find the info/answers themselves. She’s changing her approach, learning to say no, people are getting the message and she’s getting interrupted less and can concentrate on the things I need her to.

I know it’s not particularly related to a mobile device, but to me, the principle is much the same.

]]> By: Statto http://www.pda-247.com/wordpress/2010/03/do-smartphones-make-us-too-contactable/#comment-9922 Statto Fri, 05 Mar 2010 07:29:57 +0000 http://www.pda-247.com/wordpress/?p=12134#comment-9922 It's not the phone that's the problem. The device is just a communication channel. It's the expectations of the users - both the device user and the person trying to contact, that just because the tool is there you are contactable 24/7 (sic) Also, ref the point about if you help in a positive way people keep coming bck for more, my strategy is to make sure encourage people to find the answers for themselves wherever possible. They don't always like it, but eventually there's a realisation that if they do, they won have to try to contact you for the answer/information. It’s not the phone that’s the problem. The device is just a communication channel. It’s the expectations of the users – both the device user and the person trying to contact, that just because the tool is there you are contactable 24/7 (sic)

Also, ref the point about if you help in a positive way people keep coming bck for more, my strategy is to make sure encourage people to find the answers for themselves wherever possible. They don’t always like it, but eventually there’s a realisation that if they do, they won have to try to contact you for the answer/information.

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