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Monthly Archives: July 2010
TomTom UK & Ireland for iPhone Review
Let me start this review by explaining why satellite navigation is so important to me. It is a technology that has benefited my life more than many others which are designed to make tasks a little easier and to bring more fun to our down time. Prior to satellite navigation every long journey required lots of map studying, guesswork as to how long each journey would take and the added dangers of continually referring to a map on the passenger seat. And I shouldn’t forget the inconvenience of traffic jams which were a regular occurrence on my journeys; I live 10 minutes from the M25.
It all came to a head one day when my wife and I decided to take our children to a local farm for the day a few years back. It was the middle of Summer and baking hot, but the drive would not be a problem because it was only a 20 minute journey. Because of this I decided not to take my TomTom. Big mistake. We hit some traffic as we turned onto the M25 from the M23 and just sat there. One whole hour later we had moved about fifty feet and as you can imagine I was starting to fear the worst. Considering we only needed to be on the M25 for 1 junction this was getting more than a bit silly.
After about 2 hours nature was calling and I was in a bit of a situation. In desperation I drank the last of the water from the only bottle we had handy and used it as an impromptu (uncomfortable) toilet. At this exact moment the lady in the car in front decided to get out of her vehicle and wander over to us. She leaned down by the window, I pushed the button to open it slightly and exclaimed “For God’s sake. Can’t a man go to the toilet in the privacy of his own car?!?” She walked to the vehicle behind us. It was getting tense in the car by now and the children were bored, irritable and generally annoying to be near. My wife was bored, irritable and generally annoyed to be near me and so we carried on waiting. Incredibly the lady returned to our car, looking very excited, and I wound down the window again. She said “Do you know what’s happened?” Dramatic pause. “There’s been an accident. That’s why we are stuck here!” She beamed at imparting this knowledge onto us. “No sh*t Sherlock! Not for one minute did I think we had been stuck here for 2 hours because of an accident. And there was me thinking it was because of the light rain shower we had this morning. Of course there’s been an accident you stupid woman!” She walked back to her car.
Now, I was feeling quite bad at this point; I needed the toilet again, I was hot and bothered, the kids were crying, I had upset a stranger and my wife was blaming me for deciding to go to the farm in the first place. To cut a long story short we eventually started moving (slowly) after 3.5 hours at which point some people started to use the hard shoulder to make their getaway. Two police cars moved to the hard shoulder to stop them, but then the traffic on the inside lane left a gap, and so we drove as fast as we could through the gap to get to the next junction. I didn’t care that the police were there; after 4 hours I would have sold my house to be free from that awful motorway, the awful baking temperature and the Sunday that should have been a pleasant day out.
If only I had taken my TomTom and used the traffic service. Such a simple thing to do, but I didn’t and our day was ruined. For a year afterwards my son was petrified of getting stuck in long traffic jams, and so was I.
You don’t need to have suffered a traumatic traffic event to need decent navigation and traffic management though because these do offer some advantages you may not have thought about previously. They save time, fuel and hassle and can also make any journey a lot safer. I am a big advocate of satellite navigation and always want the best. The question is, has TomTom managed to create the best iPhone navigation experience on the market?
The list of features included is long indeed and so I will not cover everyone of them, but if you want to know what you get for your money take a look at this page. OK, I will stop talking about myself. It’s time to look at the app itself.
Pricing
Let’s get the pricing out of the way first. At the time of writing TomTom UK & Ireland costs £42.99 on the iTunes app store and the HD Traffic option will set you back £22.99 for a year’s subscription.
Co-Pilot Live UK & Ireland retails for £19.99 plus a further £19.99 for a year’s traffic. NAVIGON MobileNavigator British Isles varies in price, but seems to settle at around £40 plus £14.99 for a year’s traffic, £1.19 to use postcode searching (you what?) and £6.99 for 3D Panorama View. Navmii GPS UK & Ireland costs £19.99 with no traffic option currently available. NDrive was retailing for a crazy price on the App Store until Apple used the infamous kill switch and removed it from people’s devices. I remember asking myself how NDrive could be sold at such a low price when the cost of licensing maps is considered? I guess I now have my answer…
Reference links-
Navmii GPS UK & Ireland review
Looking at the above prices the TomTom offering looks expensive and the actual difference comes in at an average of £20 extra if the traffic options are taken. It is an obvious disadvantage in a market that has more consumer users than when GPS software was popular on Windows Mobile, Palm OS and Symbian. Users of older smartphones would pay for the best solution, but the iPhone market is different. Anything over £0.59 can cause complaints and TomTom is taking a different path to the rest at this time which takes some balls. However, this approach mimics the path Apple is making; better quality components will result in a higher price and TomTom’s job is to convince potential consumers that it is offering a better solution. Ultimately I have to judge if TomTom for the iPhone is worthy of the higher price tag when the others offer similar features, at least in the spec sheets.
Setting Up
Installing TomTom is not a process worthy of many words; you buy it from the App Store and it installs. How dull is that? Seriously, this is where the iPhone eco system shines and it’s all over in a matter of minutes. I was surprised at how quickly the app loaded up when I first tapped it; many navigation apps take an age to load, but TomTom is quite swift in this area and it popped up in approximately 4 seconds. The initial screen is a simple map and you may wander what you need to do next. One tap on the map brings up a listed menu which is fairly long; Navigate to, Route options, Mute sound, Day Colours, 2D Map, TomTom Traffic, Advanced planning, Browse map, Help me, Manage favourites, Call POI, TomTom News and Change settings. Many of these options have sub-menus as well which is an indication of just how much is included. If you go to the last option, Change settings, you can delve even deeper, but a tap on Advanced here brings up some hidden settings. They are on/off radio buttons to disable IQ Routes, Traffic, GPS Enhancer and Lane Images- my tip is to leave them all set to ‘on’ because they make a big difference to the overall routing experience.
Some of the menu options are ordered in a strange way which is a little hard to fathom at first. For example, with the ‘Navigate to’ option searching by Postcode is 8th in the list which is bizarre to me. I would say that postcode searching is very popular and should be near the top, but the options here are as complete as you will find elsewhere in the software. You can find destinations in almost any possible way; by contact, POI, coordinates, points on a map, Google local search and the list goes on and on. It is impressively complete and so far has proved very reliable for me. The one area of concern are the points of interest which are on the whole accurate, but at other times way out. I remember searching for a Pizza place in Co-Pilot while sat 100 feet away from my local Pizza Hut- it came up with the nearest one being 16 miles away. On TomTom I tried a search by POI (can’t remember what for, but there was one locally) and I was offered a POI in Paris, France! POIs are historically a bit hit and miss on all navigation systems so I am not overly concerned about this particularly because the Google Local Search works so well.
I won’t go further into the menu options because it would start to get boring, but I will say that the options are incredibly complete and, on the whole, logically set out once you are used to the occasional quirk. One option I liked was the ability to share a route- simply tap the menu options and a detailed list and map will be emailed to the contact of your choice. Within this email is a link to open the route in TomTom- clever stuff and potentially very useful.
The First Trip
Once I had input my destination I was ready to test TomTom out properly. It was a 100 mile trip from Crawley to Bournemouth on a Friday evening which is notorious for traffic issues and so I expected problems. I decided to follow the route exactly as TomTom wanted me to and was surprised by the results.
On more than one occasion we ended up on different roads to ones we have used before in the many, many times we have driven to Bournemouth and it seemed as though the IQ Routes system was working well. It took some time for me to adjust to the way roundabouts and turnings are displayed on the screen; at first it appears as though you have a long way to travel before a turning, but the screen will show a short distance. This is at odds with every other system I have used, including standalone TomTom units, but after a couple of trips the benefits became clear- it offers an incredibly accurate view of where you are and when you need to turn which is especially useful in busy areas.
An alert popped up on the HD Traffic bar advising that there was a 2 minute delay 69 miles ahead. 2 minutes? There was no way on Earth it could be that precise, but sadly I did not get the chance to test it on my first trip because the delay had disappeared by the time we got there. As it happens the trip was traffic free and all in all I was very impressed with the way TomTom managed alerts, safety cameras and directions. Alerts were offered which included place and street names and this simple addition makes a big difference when you are travelling through a town for the first time. The selection of voices are also very natural and at no point did I have trouble understanding what was being said. All in all my first experience of using TomTom on the iPhone offered a glimpse of what to expect, and I was now expecting great things.
HD Traffic
The HD Traffic claims to be the best in the business and so I plumped down a further £23 to test it out. After some time with Co-Pilot I have started to lose confidence in the system because of a few recent times when it alerted me to traffic which moved away hours before and another time when I got stuck for over an hour with no warning at all.
The day after my first trip I had a chance to test it and the results were remarkable. During a short journey we were alerted to a 5 minute delay in 0.70 miles. This was a surprise to me because every other traffic system I have used has ignored towns and only managed to monitor motorways and A roads. Anyway, we reached the point of delay and there it was- a stream of traffic in front of us. As we moved along the delay dropped consistently down to 3 minutes and then eventually to 1 minute. We sat in the traffic and I said to my children, jokingly, that the traffic would be gone in 10 seconds. The traffic disappeared after 12 seconds (bad TomTom- 2 seconds out) and we were on our way again. This was a little bit weird to me because this level of traffic management is science fictions to anyone who has used other systems, but it has happened time after time since in my testing. It is not always as accurate as the above example, but the most it has been wrong so far was by 1.5 minutes during a particularly troublesome M25 trip.
TomTom HD Traffic has, so far, performed way ahead of my expectations and is as accurate as is possible with such a free flowing problem as traffic. I already have the utmost confidence in it and it is easily worth the extra £23. A remarkable service.
On The Road Again
In the past two weeks I have undertaken multiple trips using TomTom on an iPhone 4 and to date have not suffered any issues at all. The traffic service is exceptional and the routing has been spot on. Bristol is a town that causes much confusion on many navigation systems, but this version of TomTom handled it with ease. It’s useful in any review to find problems, but I admit to struggling here.
One feature that worked particularly well is the music integration. Using it with an FM Radio tuner, I found the onscreen controls easy to use and the blend of instructions and music to work well albeit with some disturbance on some channels. It is difficult to judge exactly how well a solution like this works because I was using a low quality FM transmitter, but the experience was interesting and from a software point of view, the TomTom music integration worked very well.
Conclusion
I expected this review to be much longer, but I hit a roadblock (excuse the pun) when it came to describing performance. The features are all in place and the traffic system is brilliant so that only leaves performance to take up the bulk of the words. The problem I found was that I never lost signal once, turnings had no delays and all audible instructions were clear and timed perfectly. Every part of every route was accurate and it felt like coming home to an old friend.
From my very first experience of GPS I used TomTom for many years and only recently moved to Co-Pilot because I was offered a review copy which stunned me with its quality. As time wore on, however, I noticed a few small glitches and so decided to try TomTom once again.
No product is perfect, that is impossible. However, when I compare this app to the other navigation solutions available for the iPhone platform and even to standalone GPS systems I struggle to see where it could improve. It is a remarkably complete piece of software that has been designed with the user in mind every step of the way. I wouldn’t change anything about it…
Available from iTunes for £42.99.

Why no decent BlackBerry GPS software?
BlackBerry is the mobile platform of choice for business. It is by far the best communicator, the hardware has the best keyboards, great battery lives and is just perfect for day to day business. It may not be fashionable or have billions of third party apps, but it is functional and almost perfectly suited to its intended market.
With this intended market in mind I continually wonder why there is no top class GPS solution available for BlackBerry devices. Business people need to travel, and often times many thousands of miles a year. The companies that buy these BlackBerry smartphones for their employees would benefit greatly from decent satellite navigation for each of their BlackBerry totting people, but still the likes of TomTom, ALK and the rest have gone nowhere near the platform.
I have spoken to some people and there is no technical reason why the later BlackBerry devices running OS5.0 cannot run a full GPS software solution. The screens, hardware and everything else about these smartphones is suited to GPS, but still the major players are reluctant to jump on board.
I can only presume that they do not see a big enough market for such solutions, but I struggle to understand how that could possibly be so. The potential market is HUGE! It truly is, but still we BlackBerry users wait in the hope that something will one day be made for the platform.
For power BlackBerry users who have their devices by their sides all day long, this is one area that would complete the functionality and stop them lugging around a separate unit. Do any of you know why the big boys don’t want to play in this market?
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Samsung sensibly refutes Apple’s claims
Samsung has made a statement concerning Apple’s use of the Omnia II to defend the iPhone 4 antenna problems and offers a mature response which makes perfect sense. Here is the full statement- “The antenna is located at the bottom of the Omnia 2 phone, while iPhone’s antenna is on the lower left side of the device. Our design keeps the distance between a hand and an antenna. We have fully conducted field tests before the rollout of smartphones. Reception problems have not happened so far, and there is no room for such problems to happen in the future.”
More information is at Gizmodo who again make much more out of it just to have another dig at Apple.

Defining the Smartphone
Steve Litchfied has had a go at Defining the Smartphone and does a pretty good job offering up the options available. The fact is that no-one will probably ever be able to do it…
“In leaps and bounds, the term ‘smartphone’ is being bandied about by manufacturers, analysts, journalists, developers and end users across the world. Which would normally be a good thing, except that there are many definitions, all totally different. What exactly defines a smartphone in 2010? What did it used to mean in 2007? Or 2003? With reports regularly quoting the word, it would be good to all agree what the word means, surely?
Thinking about definitions now is all the more appropriate in light of comments like Rob Glaser’s, in which he proposes the idea of a ‘superphone’. Let’s go back to the start of the smartphone era: 2000, the Millennium. Prior to this we’d had PDAs and palmtop computers, plus we’d had mobile phones, both of which could be easily linked by infrared, but the launch of the Nokia 9210 Communicator in 2001 ushered in a dramatic new world – everything in one box for the very first time – powerful handheld computing and connectivity to the world…”
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Windows Phone 7 in-depth preview
If you have some spare time on your hands, you may want to check out engadget’s in-depth preview of Windows Phone 7 which is loooooong. It is also highly informative.
“It’s been a long road, hasn’t it? Well, in some respects, it hasn’t — in fact, it’s only been about two years since development of Windows Phone 7 as we know it today kicked off — but when you consider that this product will be replacing Windows Mobile 6.5, that puts things in proper perspective. In fact, even the very latest maintenance releases of good ol’ WinMo are based on the same rickety underpinnings as version 5.0 was way back in 2005, at a time when WVGA smartphone displays were science fiction, 4G networks were a good two Gs beyond the average American’s comprehension, and Engadget looked like this. Nowadays, it’s a very different game; eight year-olds have access to mobile email, your phone understands German, and “Yelp” is a verb (okay, actually Yelp is a verb). Indeed, mobile devices are the new PCs — and companies like Apple and Google are dominating an industry that had once been practically handed to Microsoft on a silver platter. No one — either inside or outside of Redmond — is arguing that change isn’t desperately (and quickly) needed, because it simply isn’t enough to dominate the desktop anymore…”
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QOTD: Game styles?
HTC Desire vs iPhone 4 vs Palm Pre Plus
I currently have my hands on three phones – an HTC Desire, an iPhone 4, and a Palm Pre Plus. For those of you not moving beyond the front page, I’ll put the summary up first, with a comment that for me that the iPhone gets my pick – just, followed by the Palm Pre Plus, then the Desire. Yes – I’m surprised too, but there’s something about the Pre that really works, and I was disappointed by the screen and operating system of the Desire. BUT – you know what – which ever you choose, I can’t believe you’ll be disappointed – these are three excellent devices. I’m really not comparing Ferraris and Rovers, but Ferraris and Lamborghinis – so it really will come down to taste.
Please note – I really couldn’t compare everything – I didn’t have a spare month, and you’d not have read it all anyway. So I’m trying to focus on two things – Hardware (screen, sound, etc) and the Hardware / software “integration”.
Desire – Surprisingly disappointed – mainly due to screen and OS
- Physicals: Feels nice and solid though plastic back “opening hole” already scratched, just using coins and nails. Like the ability to change the battery. Don’t like that the SD card can’t be removed/changed without taking the battery out.
- Hardware: Excellent, fast and solid. Screen the let down for me surprisingly, virtually unreadable in sunshine, and a strange orange “tint” at times (see detail below for more information). Transfer speeds as expected for a class 6 card.
- Good stock headphones, with three button remote (Volume buttons and a “play/pause/answer phone”)
- Battery life drains quickly with data use (there’s lots of widgets to choose…). Very acceptable with video – 75% after a 1hr 41 min video.
- Operating System – wonderfully open, and horribly “unfinished” (hard to explain what I mean). Also, I just can’t use the virtual keyboard at all.
- My killer app – Evernote (I hear Pimlical may be on the way:))
- My killer game – None yet (Farm Frenzy is nice, but it’s not an Angry Birds or Dungeon Hunter)
iPhone 4 32GB – Pretty much as expected – lovely screen, though limited chance to really try it. Hoping the “proximity sensor” issue is resolved soon, and how the antenna bug got through QA…?!
- Physicals: I like the design unlike many, though it feels “fragile” (comes from being glass I guess). Invisible shield has been duly acquired. Don’t like inability to change battery.
- Hardware: We know about the signal issue – I’ve always used a case so (touch wood) I’ve not been affected. Generally excellent performance (some slight stutter from Angry Birds in a couple of places – but possibly this was an application issue as I get exactly the same effect on a 3GS). Excellent transfer speed (my slightly crude test estimates around 16.5mb/s)
- Good stock earphones, three button remote (volume buttons and a “play/pause/answer phone”)
- Excellent battery life when playing video (88% after a 1hr41min video), drains happily with things like push mail.
- My Killer apps – Pocket Informant & Evernote
- My Killer game – Angry Birds:)
Palm Pre – The dark horse, and much better than I expected. Shame about the build.
- Physicals: I can’t remember who (Shaun?) described the build quality as “Fisher Price”, but it really does describe it. I get minimal movement in the Pre Plus (presumably resolved from the original issues with the pre), but it does creak a bit when I use the gesture area with the keyboard down, which is annoying. I do like ability to change battery. It also feels very nice and natural in the hand.
- Hardware: Actually very good – it’s the slowest on offer (having the same speed as the 3GS), but generally feels solid and fast. I’m using 1.4.5 which has made a massive difference to the calendar application’s performance. Very disappointed in the memory write speed – not clear if it’s an OS issue, or that cheaper memory was used. Transfer speed was around 1.5mb/s – a tenth of the iPhone’s, and meaning it could take 3 hours to fill the 16gb’s of memory!
- Good stock earphones, one button remote (which I actually like, I’m perfectly capable of using the volume on the device).
- My killer apps – calendar (taking the whole integration aspect into account) & Evernote again:)
- My killer games – Dungeon Hunter and settlers. Also available for iPhone, but the best the App Store has to offer, and very good reproductions of both.
Now, on to the detail – and this review is designed to take a look at a comparison between the three – I’m interested in writing a technical comparison, and to try and keep away from impressions – though I’ll have to describe some items such as sound quality (Note I have dodgy old ears and like classical music)
A note on my test “components” – For those interested, I used an 8gb class 6 MicroSD card in the desire (seemed fair to use the best I could), I used a pair of Sure 540 in-ear noise isolating headphones for my “good headphone test” (They’re something like £200-£300 as I recall), and I used some classical music, a track of Pimsleur’s French, and part one of the Fellowship of the Ring, for my music/spoken/video tests. Sorry – I’m not into modern music.
So what I’m going to do is write this comparison as I go through a day, including the setup. I should add I’m not actually going through a day, but just mimicking it. I’m thinking I want to listen to some music on the way in to work, maybe watch a video on the way home, play a game during a break, and of course, deal with emails, texts, and calls. Call me boring, but that’s what I want out of the day. Weekends are another matter; I have several more appropriate devices then (the home computer, etc.)
Getting Going…
So, what I want to do first is to set my phone(s) up to provide me with the day’s needs. So I’m going to start by getting some music and a video onto the devices to test the File Transfer.
File Transfer
It was the file transfer that showed the first “difference” between devices. You’ll note in the intro I used a class 6 card for the desire, and this showed an interesting comparison. Quite simply, the write speed of the Palm is very slow. In fact add a few more “verys” for good measure.
I focused on the transfer of one file – a video file, of 494mb. The cold hard numbers were that the iPhone 4 took about 30 seconds to transfer the file (Possibly it compresses a bit, or does something clever through iTunes, I don’t know. Or that would make it around 16.5 mb/s?)
The Desire (via the class 6 card), took around 44 seconds – i.e. About 12mb/s write speed.
The Pre (wait for it… I had to) – took 5 minutes and 30 seconds. i.e. 1.5mb/s or a class 1 card? (Note: I tested it with and without write caching, for those of you who wondered). I also tested read speed just on the palm, for curiosity – it reads the file in about 35 seconds, so it’s definitely just the write time for some reason.
Morning Music
Palm Pre Plus – Nice quality through the stock headphones – clear speech and rich sound. Definitely benefits from a nice set of good headphones – not so noticeable on speech, but with music, things were much clearer. I should also add that with the stock headphones I had to turn the sound right up to close to maximum to properly enjoy over background noise (there was some reasonable noise I should add). With the Sure 540’s, the volume could be put nice and low – though conversely had another problem, that in a very quiet place, I found lowest volume was a little high with the Sure’s.
HTC Desire – Was good on the stock headphones, with a better range of minimum and maximum volume than the Pre. The lowest volume is still too high with the Sure’s though – though this is perhaps an unfortunate part of the headphones, which as noise isolating, are deep in the ears.
iPhone – For some strange reason, the iPhone seems less stressful on my ears. Either there’s less bass etc. (The Sure headphones have two independent “drivers”), or perhaps it’s that the lowest volume on the iPhone is a little lower than the other two. The stock headphones were probably the best of the three as well, though just marginally in my opinion (Probably too much time spent using the Sure’s which make such a difference with Classical music – you can hear the individual instruments!).
Emails and texts (keyboards!)
Palm Pre Plus – Having a keyboard is definitely nice (it works well for me I should note – contrary to other reviewers). Emails and texts were easy to send. The Palm Email program works well, and formats HTML nicely I found (even putting in embedded items such as video, better than the desire and iPhone in a lot of cases).
HTC Desire – This is part two of what really disappointed me – I just can’t get on with the way the android O/S (or is it the desire itself?) registers my taps – it seems almost “inaccurate” – I can tap on what seems like the same place, and yet get differing results. I suspect its OS, as the iPhone and Pre are able to “guess” what you’re tapping better it seems. Hopefully this will mean a fix is forthcoming.
iPhone – I mentioned the Pre had formatted a lot of email better than the iPhone and desire – in most cases – this is because for some reason the Pre can’t read emails from apple at all – no idea why (either the pre doesn’t like some standards, or the apple emails are causing issues?). I seem to be finding the keyboard better these days – though I sometimes tap slightly outside the touch area on the left of the keyboard, meaning my tap isn’t registered. I also need to add, I’ve had to turn off “sort my mail into conversations”, as it’s randomly creating blank emails in places (?!). No doubt an update or two is needed.
Phoning
Palm Pre Plus – It makes calls. They’re good quality. Simple complaint – why can’t I use the “numeric” keyboard to search contacts? (You know, the “abc business” where the numeric keyboard doubles as a sort of keyboard – and if I can’t, why are they printed there on the screen!?). It just means I have to open the keyboard every time. I found this a little irritating.
HTC Desire – It also makes calls. And they’re similarly good quality. Extra tick to the desire for being able to enter numbers and have them considered as the “abc business” letters as well.
iPhone – Definite improvement over the 3GS in call quality. Had some issues with my Bluetooth headset (lovely earpiece quality, but my callers said I sounded awful. Seems to have sorted itself now – maybe just a reboot of the iphone was needed). I like the way my jawbone shows an icon on the iphone representing the amount of battery left.
Breaktime game
Due to differing games available between the three products, I’ve picked two games to analyse – the settlers (iPhone and Pre), and Farm Frenzy (iPhone and desire). Hopefully that way a good picture of graphics and performance will arise.
Palm Pre Plus – Plays games beautifully. Or at least those games currently available… But still, both Settlers and Dungeon Hunter are high performing, don’t lag, and look lovely on the screen (though a little small when compared next to an iPhone as the physical screen sizes are different. No complaints on performance and visuals. Just needs more games. Palm have released a “PDK” (also known as a “get your iphone game over to the palm Pretty Damn Kwik), so watch this space.
Here’s a screenshot of settlers in action: (Credit and copyright to the owners accordingly)
Take a glance against the iPhone one below however – you’ll note the colours are ever so slightly richer (pay attention to the brown wood…)
iPhone – needs no introduction (so here’s one – not everyone has an iphone) – it also plays games beautifully. Had a slight lag with angry birds, but was able to reproduce on a 3gs, suggesting software not hardware. Both Settlers and Farm Frenzy look good, and play well:
HTC Desire – Interestingly, I found the applications available for the desire to be excellent (unlike the Palm options), but the other way around for games. I just wasn’t impressed by the android market selection (No I wasn’t just looking for mainstream names). However, Farm Frenzy provides a good effort (though the graphics are clearly not as enhanced for the hi-res screen as I’d have hoped – look at the grass I’ve put down in the middle, and compare it to the iphone one above):
Evening video
Palm Pre Plus – Video sounded good on the stock headphones – clear speech and rich sound. The sure’s are nice for the noise cancelling, but less impressive with spoken word / video, than with a nice piece of classical music. Same problem with the headphone volume levels as for the music tests earlier.
HTC Desire – Video sounded good on the stock headphones, with a better range of minimum and maximum volume over the Pre. Once again, the Sure’s were indifferent to stock headphones with spoken word. But I suspect the Sure’s weren’t designed to provide a nice speech – it’s when it’s twin drivers get into action with music that the difference is clear.
iPhone – Similarly good – both through the famous white headphones and the bose’s. I think the iPhone benefits from the Sure’s particularly though, as the white stock ones tend to be worst at keeping out the noise I found, and I like the peace.
Now onto the screen, where rather than writing them individually, I feel a photo of each gives the impression best. Watching video was marginally hardest on the Pre simply because the device is smaller physically, though it didn’t bother me that much. And the high resolution screens are worthless here in my opinion. Why? Because if I rip a gorgeous BluRay video into 960 by whatever the iPhone is, and watch it, it looks lovely sure – but only “nicer” than 480×320, not “Oh wow”. And the killer – a movie jumps from 500mb to 2gb (it is 4 times the resolution after all). I’m not either going to re-rip all my movies, or store them at 2gb a pop. Of course, this is a personal view (which I’m trying to steer clear of).
A comment on the screens – make up your own mind from the photos below – and note the strange orange effect from the Desire. I didn’t notice it until I put them all together. It’s definitely noticeable in many scenes when you do compare…
Left to right, Palm Pre Plus, HTC Desire, iPhone 4. These were taken at the same point in a movie, on the same camera, in the exact same location on my desk – so note that the issue I think is simply that the Desire over riches red perhaps? I really didn’t notice it until this comparison…
Summing up (with a quick mention of other areas)
Speed
But first, a quick comment on the transfer speeds from earlier – I’d be curious to hear the views of other pre owners – I tested this on two windows machines (one windows xp and one Windows 7) plus a macbook pro – they’re all slow with the palm.
Sound
Now I’m not a “soundy” in any sense of the word. In fact, at university as a member of stage crew, I always did lights. So take it with a pinch of salt when I say there really isn’t – for me – anything in it between these three in sound quality terms. Not in my opinion. The iPhone possibly wins for me simply because it plays a little lower with my set of headphones, and maybe a slight down to the Pre Plus stock headphones for requiring the volume to be turned up to near maximum (the Sure’s behave well – so I’m sure it’s the headphones themselves requiring a little more juice). However a nice set of headphones for whichever device you choose will do you proud.
Software
Operating System
I used to think that WebOS was the best – but – nope sorry, I still feel it is. Don’t get me wrong, Android and “iOS” (shudders at the name) are good, but WebOS feels the most polished, and that multitasking is just wonderful.
I’ve not covered the OS’s in more detail here – I didn’t intend to. Search for “iOS”, “WebOS” and “Android 2.1” if you want to – there’s far better reviews of them than I’ll be able to do. BUT – I want to say one thing – updates. WebOS updates release over the air, which is a brilliant concept – and they have it working really well. No real comment on iOS updates – you have to use iTunes unfortunately, but then the updates tend to be big (WebOS ones come often under 10Mb…). The unfortunate dunce hat has to go to the Desire here. Android is fine – stock. And therefore Android updates come as stock. Which means that the Desire, from HTC, has to wait for HTC to release a modified version. Very simply, Android 2.2 came out – what – a couple of months a go now for the Nexus One (Which runs it raw)? And still there’s no confirmation on when the Desire will get it…
Calendar
First prize to the iPhone here – “Informant” is just fantastic. The Pre comes in close second – with it’s integration, and “in place editing” (where you can edit a calendar entry in the calendar rather than in a separate screen). It’s also A LOT faster after the last Webos update. Don’t like the stock android (or HTC alternative) calendars, but there’s lots in the works – bring on CESD and Pimlical.
GPS
GPS was a hard one to look at – and that’s due to the Pre having no GPS application other than Google Maps, that I could get hold of (there’s a Sprint one in the US only I think?) But in short – using Google Maps (available on all three), they all kept signal and location well – even in my house.
It’s worth adding that Alk’s Copilot is available for both the iPhone and HTC Desire, and works brilliantly on both.
Video & Music
The Palm Pre Plus and the HTC Desire both have two separate applications (It’s a personal preference, but I like one app – less clutter, and sometimes I like to flick through and pick between video and music.)
I do like the music player on the Palm Pre most though – possibly part of the “look and feel” of WebOs, but it feels nice and “up to date”, whereas the iPhone player felt more dated. A knock down to the Desire – it took me ten minutes to find the Video player – inside the Photo application. Erm, okay…
As a traveller abroad, I felt a battery video test would be a nice way of seeing how hungry each device is. So, having transferred that video (1hr41min, as mentioned), I charged each device to full, turned on Airplane mode, set the brightnesses to close as possible, and pressed play on each.
At the end, the numbers were quite different – the iPhone 4 had 88% left afterwards. The HTC Desire had 75% left. Finally, the Palm Pre Plus had 67% left.
I realise they all compute differently, and some may go to 0%, some cut out at 10%, etc. I didn’t test that far – but I will add that I was very impressed with the iPhone 4 – in particular because I forgot to turn off the phone it turned out – so 88% included continuing to play with 3G signal.
And Finally…
As I mentioned at the top, the iPhone gets my pick currently – probably simply because of the number of applications available has meant I’ve found the best working relationship for me.
But only just – The Palm Pre Plus was so close, that I found myself swapping between them a bit initially (almost based on how I felt each day).
Last for me came the Desire. Yes – I’m surprised too, but there’s something about the Pre that really works, and I was disappointed by the screen and operating system of the Desire.
Don’t get me wrong thinking I’m saying the iPhone is fantastic and the Desire not – they’re all very good – and which ever you choose I can’t believe you’ll be disappointed, as these are three excellent devices.
I’m really not comparing Ferraris and Rovers, but Ferraris and Lamborghinis – so it really will come down to taste.
I’ll sign off by saying I hope this has been some use (if you’ve actually read this far!) please note I’ve linked reviews below…
Note: A link to Shaun’s in depth review of the HTC Desire is here, also there’s a previous comparison between the desire and the iPhone 3GS here. I mention it because if you’re reading this as a 3GS owner, it’ll hopefully provide some context.
Note: A link to Shaun’s in depth review of the iPhone 4 is here.
Note: We have no Palm Pre Plus review done by one of us. Shaun is going to see if he can find one, and if you’re reading this with no link, he didn’t. Watch this space, I’ll see if I get a chance to write one.
Peter.

ALL smartphones have significant problems
The storm of protest concerning the iPhone 4 is overwhelming the smartphone world at this time and it doesn’t look like ending anytime soon. Apple puts itself under a microscope every day of the year and this has produced almost universal positive publicity since the first iPhone was announced, but this microscope will also amplify problems to the point of hysteria.
The Nokia E71 has reception problems and so have a few other smartphones I have reviewed over the years, but they were not bought in big enough numbers and the marketing machine behind them did not beg to be knocked down at any opportunity. Many of the Windows Mobile phones have had terrible antenna problems and call quality that is almost unusable alongside cameras that are simply not worth including. There have been memory problems in many Symbian smartphones and severe trackball problems in far too many BlackBerry phones. The fact is that there has not been a smartphone in history that does not have big problems, but I have to give credit to Apple for trying to make the core features as good to use as possible in the iPhone 4.
I don’t forgive Apple the antenna issue or the ridiculous proximity sensor problem because these are fundamental to any phone, smart or not, and they should never have made it through the testing process. When we look at these issues in context to other problems on so many phones you do start to realise that it isn’t only Apple shipping phones with significant problems.
This week…
There’s some good stuff coming up this week on 247. Tomorrow I will be publishing my TomTom for iPhone review which ended up a lot longer than I expected it to be. The big question- is it worth twice the asking price of Co-Pilot Live?
Peter has been working on a comparative (technical) review of the most popular smartphones and it just made it in time for today’s content.
Gavin has once again been reviewing cases (yes, he is obsessed by them) and a review of a selection will be published on Thursday.
If you want to know how to make much more out of your smartphone’s music capabilities, Donald is your man. Watch out for his advice on Wednesday.
I am expecting two new phones to arrive tomorrow so one of those will also make it to publication by the end of the week. There will be lots of other content, but if you want to send in a review, news tips or any other thoughts about smartphones just get in touch via shaun (at) mailstm.co.uk. All content welcome, provided it is of good quality.
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Samsung Intercept First-look Review
Brighthand has published an early review of the Samsung Intercept. It is very short, but offers some indication of what to expect from this budget keyboarded Android phone. The lack of quality specs is a shame because the design looks quite good.
“The first thought that I had when picking up the Intercept was that it didn’t get the memo about thin devices. That’s not to say that its larger than most — it’s about as thick as my Nokia N97 — but it definitely The first thought that I had when picking up the Intercept was that it didn’t get the memo about thin devices. That’s not to say that its larger than most — it’s about as thick as my Nokia N97 — but it definitely fits a different profile in your hand than many non-slider devices.
The weight feels decent, though. The only time that it doesn’t feel as right was when I turn it landscape but keep the keyboard covered. Once the QWERTY keyboard is flicked out — sometimes unintentionally — the weight feels fine…”
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Multiclipboard for BlackBerry
Multiclipboard looks like a decent addition to any BlackBerry for less than a dollar. Should come built in, but then again I could say that about every smartphone.
- * new systemwide menu item
- * history of your clipboard items
- * copy&paste multiple snippets in one step
- * view the content of your clipboard
- * complete list persists reboot
- * works across multiple applications
- Remark: Does not have a program icon, it simply hooks into your menu
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The future of Kinoma’s Palm OS and desktop products
Kinoma has announced that it will be ending sales of Kinoma Player 4 EX on 8/1/2010. It’s hardly something to get annoyed about any more because we all have to face the fact that Palm OS is now well and truly gone. I understand that some of you still treasure your devices, with good reason, but the user base for developers must be too small to be commercially viable.
From Kinoma- “Since the launch of the original Kinoma Player in 2002, Kinoma has led the way in mobile media technology. The platform first established in Kinoma Player lives on not only in Kinoma’s flagship product — Kinoma Play — but also in products from companies including Sony and Sling Media.
As Palm OS fades into the sunset, we’ve had a lot of folks ask what our plans are. Today we’re announcing that we’ll be ending sales and support for Palm OS products in order to focus completely on current phone OSs.
If you’re a Palm OS user, here’s what you need to know: Kinoma will be ending sales of Kinoma Player 4 EX on 8/1/2010. We’ll continue to offer support, including any necessary security and critical fixes, until 10/1/2010. Effective 10/1/2010, Kinoma will offer only community-based support Kinoma Player 4 EX via our forum at forum.kinoma.com.”
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QOTD: Cover your ears
Today’s question of the day comes from Gavin who asks the following. I am curious to know what headphones people use with their iPhones, smartphones or iPods.
Looking at something to get for my iPhone. My Sennheiser HD415 are excellent but too large for use on train etc.
Shaun: I have to say that the stock iPhone headphones on the iPhone 4 are hard to beat.
People who work in mobile phone shops…
You would think I was making this story up, or at the very least elaborating, for the purposes of writing this, but sadly it is all true.
This is what I posted on Thursday- “Just called my network provider to complain about the iPhone 4 proximity sensor issues I have been experiencing. Before I could go into detail, the advisor told me to take it back to the store I got it from and that “the replacement would not have the same problem.” I asked how he could guarantee that and he just repeated that “the problem will be resolved with a replacement.”
So, I drove to town today to exchange my iPhone 4 for one that worked and this is what happened as best as I can remember it.
Me- “Hi there, I phoned your customer services and they said I could exchange this iPhone for one that worked.”
Advisor- “Hold on.” He then walked out the back and I waited. After 5 minutes he returned.
Advisor- “Can’t do that.”
Me- “Why not?”
Advisor- “You give us the phone and we send it off for repair.”
Me- “How would you repair it?”
Advisor- “Dunno.”
Me- “How long would it take to repair?”
Advisor- “Not long.”
Me- “How long is not long?”
Advisor- “Between 5 and 10 days.”
Me- “Do I get a loan phone?”
Advisor- “Ain’t got none at the moment.”
Me- “OK, so why was I told I could exchange it?”
Advisor- “Dunno, we only have 32GB iPhones in stock.”
Me- “OK, I will take one of those and pay the difference.”
Advisor- “Can’t do that. You ‘must’ stay with the exact same phone.”
Me- “Right. So I have had a phone that cuts off calls almost every time for 2 weeks and now I have to be without any phone at all for a further 5-10 days. You are then going to fix the phone even though Apple say they are looking into the particular problem I have and even they have no answer at the moment. How is that acceptable or logical?”
Advisor- “That’s the process.”
Me- “Could you be less helpful?”
Advisor- “If you are rude to me again Sir you will be asked to leave the store.”
Me- “I wasn’t rude.”
Advisor- “Are you going to leave the phone in the store Sir?”
Me- “No, because there’s no point. You can’t fix it and you won’t give me a replacement. It won’t solve anything”
He then walked away without a word and started serving someone else. I am following this up at the moment, but this is one of the worst examples of customer service I have ever experienced.
Antennagate
This is my last article on the subject for a while, but it seems as though Apple competitors have been quick to come out fighting-
“Apple’s attempt to draw RIM into Apple’s self-made debacle is unacceptable. Apple’s claims about RIM products appear to be deliberate attempts to distort the public’s understanding of an antenna design issue and to deflect attention from Apple’s difficult situation. RIM is a global leader in antenna design and has been successfully designing industry-leading wireless data products with efficient and effective radio performance for over 20 years. During that time, RIM has avoided designs like the one Apple used in the iPhone 4 and instead has used innovative designs which reduce the risk for dropped calls, especially in areas of lower coverage. One thing is for certain, RIM’s customers don’t need to use a case for their BlackBerry smartphone to maintain proper connectivity. Apple clearly made certain design decisions and it should take responsibility for these decisions rather than trying to draw RIM and others into a situation that relates specifically to Apple.”
- Mike Lazaridis and Jim Balsillie (RIM)
“Antenna design is a complex subject and has been a core competence at Nokia for decades, across hundreds of phone models. Nokia was the pioneer in internal antennas; the Nokia 8810, launched in 1998, was the first commercial phone with this feature.
Nokia has invested thousands of man hours in studying human behavior, including how people hold their phones for calls, music playing, web browsing and so on. As you would expect from a company focused on connecting people, we prioritize antenna performance over physical design if they are ever in conflict.
In general, antenna performance of a mobile device/phone may be affected with a tight grip, depending on how the device is held. That’s why Nokia designs our phones to ensure acceptable performance in all real life cases, for example when the phone is held in either hand. Nokia has invested thousands of man hours in studying how people hold their phones and allows for this in designs, for example by having antennas both at the top and bottom of the phone and by careful selection of materials and their use in the mechanical design.”
Nokia





















